For years, Join For Water has identified risks, graded them according to degree of possible impact, probability and frequency, taken targeted actions on this basis which it then monitors as a function of control and further grading of the risk. From our experience, we learn that certain risks occur as and crisis, calling for:
– communicate quickly and transparently, and in doing so
– be clear, consistent and factual
– with a clear recognition of the problem to begin with
– and open communication about the steps we are taking to address the crisis, both internally and externally.
Taking into account these risks and principles, we worked out communication policies around crisis situations.
You can find our crisis communication plan and reporting file below.
