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Conflict mediation in the water and sanitation sector
And how to reach solutions
This TOP explores current thinking about conflict management in the water and sanitation sector. It provides a quick overview that helps readers to become acquainted with the issue and guides them to further reading if they want to proceed with the topic. The TOP contains the following sections: - Water and sanitation conflicts and actors: an overview of prevailing problems and key actors and some of their interests. - Options for conflict management: an overview of approaches to conflict management and resolution. - Mediation: the concept of principled negotiation, and the role of facilitation, and the post mediation process. - The mediator: skills and techniques needed for conflict mediation. - Case studies: examples on the application of conflict management approaches.